A GUIDE TO TIPPING BUILDING STAFF: WHO, WHEN, WHY, AND HOW MUCH

Elena Ash

The holiday season in New York City brings twinkling lights, festive cheer, and a time-honored tradition for residents of full-service buildings: holiday tipping. Those cards listing your building’s staff aren’t just seasonal greetings—they’re a gentle reminder to show your appreciation for the people who make your daily life a little easier.
 
If you’re new to this tradition, or just need a refresher, here’s a guide to help you navigate it thoughtfully.
 
 

Why Tipping Matters

Living in a full-service building comes with invaluable perks: packages securely delivered, maintenance requests handled promptly, and friendly faces that brighten your day. Holiday tips are a way to acknowledge the hard work and care that building staff provide year-round.
While tipping is an important supplement to their income, it’s also a meaningful way to thank them for the extra mile they go—like helping you carry heavy groceries or assisting during an unexpected situation.
 

When and How Much to Tip

Holiday tips are typically given between Thanksgiving and Christmas, with earlier being preferable. Here’s a general guide to tipping amounts:
  • Superintendents: $150–$300
  • Doormen, Concierges, and Porters: $25–$200 each, depending on their role and your level of interaction
  • Handymen: $20–$50 per visit, or $50–$100 if they’ve helped you regularly throughout the year
If you’ve recently moved in or your staff is new, you can adjust your tips accordingly. The key is to balance fairness with thoughtfulness.
 
 

Renters vs. Owners

Whether you rent or own, tipping is about showing appreciation for the services you receive. While owners may tip slightly more, renters should still contribute directly to the staff who assist them. It’s not only a way to reward great service but also an investment in building good relationships.
 

Best Practices for Tipping

Keep it simple and sincere. A holiday card with a warm message like “Happy Holidays! Thank you for all your help this year—it’s greatly appreciated!” paired with cash is always appreciated.
 
Avoid giving gifts unless you know the staff’s preferences well. While chocolates or wine might feel festive, cash is the most practical way to show your gratitude.
 

Final Thoughts

Holiday tipping is more than a tradition—it’s a chance to express genuine gratitude to the people who keep your building running smoothly. A thoughtful tip can strengthen relationships and create a sense of community that makes city living truly special.
 
This season, take a moment to reflect on the small ways your building staff has made your life easier, and let your tips be a token of your thanks.
 

Happy holidays!

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